Terms and Conditions Welcome to Louis D'Amour (referred to as "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website, products, services, and any other content or features provided by Louis D'Amour, and its parent company LXJ Enterprises, LLC (operating under trade names LXJ and LXJ Brands) (collectively referred to as the "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must refrain from using our Services. Please read these Terms carefully before using our Services. 1. Acceptance of Terms By accessing or using our website and Services, you acknowledge and agree to these Terms and any other applicable policies that may be posted from time to time. We reserve the right to modify, update, or change these Terms at any time without notice. Any changes will be posted on this page with an updated "Last updated" date. You are encouraged to review these Terms periodically. 2. Eligibility To use our Services, you must be at least 18 years old or the age of majority in your jurisdiction. By using our Services, you represent and warrant that you are of legal age and have the capacity to enter into a binding agreement. 3. Account Registration Certain features of our website and Services may require you to create an account. When creating an account, you agree to: Provide accurate, current, and complete information. Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use. Take full responsibility for all activities that occur under your account. We reserve the right to suspend or terminate your account if you provide false information or violate any of these Terms. 4. Products and Services We offer a variety of beauty and personal care products through our website. All product descriptions, pricing, and availability are subject to change at our discretion. We strive for accuracy in presenting our products, but we cannot guarantee that all product details or images are completely accurate, error-free, or up-to-date. All prices are listed in [Currency] and are subject to applicable taxes and shipping fees, which will be calculated at checkout. 5. Order Processing and Payments By placing an order through our website, you are making an offer to purchase the products selected. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, pricing errors, or shipping restrictions. Payment for all orders must be made at the time of purchase through the payment methods provided on our site. We use secure payment processing systems, but we are not responsible for any issues related to third-party payment providers. 6. Shipping and Delivery We offer shipping to various locations. Shipping costs, delivery timeframes, and available methods will be provided at checkout. While we make every effort to ensure timely delivery, we are not responsible for delays caused by third-party carriers or unforeseen events such as natural disasters, strikes, or customs delays. Upon receipt of your order, you are responsible for inspecting the products. If you receive damaged or incorrect items, please contact us within [number of days, e.g., 14 days] of receiving your order to initiate a return or exchange. 7. Returns and Refunds We want you to be satisfied with your purchase. If you are not completely happy with your products, you may return eligible items within 30 days of receipt, subject to our Return Policy. To be eligible for a return, the product must be unused, unopened, and in its original packaging. Refunds will be processed according to our Refund Policy once the return has been approved and the product has been inspected. Please review our full [Return & Refund Policy] for more details. 8. Intellectual Property All content on our website, including but not limited to logos, images, text, videos, product designs, and other materials, are the property of Louis D'Amour, LXJ Enterprises, LLC, LXJ, and LXJ Brands, and are protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any of our content without prior written consent. 9. Privacy Policy Your privacy is important to us. Our [Privacy Policy] outlines how we collect, use, and protect your personal information. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy. 10. User Conduct When using our website and Services, you agree to: Not engage in any illegal or harmful activities. Not transmit harmful content such as viruses, malware, or other malicious software. Not infringe on the intellectual property rights of others. Not harass, threaten, or abuse others. We reserve the right to suspend or terminate your access to our website if we believe you are violating these Terms or engaging in inappropriate conduct. 11. Limitation of Liability To the fullest extent permitted by law, Louis D'Amour, LXJ Enterprises, LLC, LXJ, and LXJ Brands shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or Services. Our total liability to you for any claim related to these Terms or the use of our Services will be limited to the amount you paid for the product or service in question. 12. Indemnification You agree to indemnify, defend, and hold harmless Louis D'Amour, LXJ Enterprises, LLC, LXJ, LXJ Brands, its affiliates, officers, employees, and agents from any and all claims, liabilities, losses, damages, costs, or expenses arising from your use of our website or breach of these Terms. 13. Governing Law and Dispute Resolution These Terms are governed by and construed in accordance with the laws of the State of New York, United States of America. Any disputes arising from these Terms will be resolved through binding arbitration in New York, and you agree to submit to the personal jurisdiction of the courts located in New York. 14. Force Majeure We will not be held liable for any failure or delay in performing our obligations under these Terms if such failure or delay is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, wars, strikes, or government restrictions. 15. Severability If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. 16. Entire Agreement These Terms, together with our Privacy Policy and any other legal notices or agreements posted on our website, constitute the entire agreement between you and Louis D'Amour (LXJ Enterprises, LLC, LXJ, and LXJ Brands) regarding your use of our Services. 17. Contact Information If you have any questions or concerns about these Terms, please contact us at: Louis D'Amour LXJ Enterprises, LLC Trade Names: LXJ, LXJ Brands Support@louisdamour.com Thank you for choosing Louis D'Amour, We appreciate your trust in our products and services.