Payments:

What are the forms of payment you accept?

• We accept United States based cards: credit, debit, and gift cards. These must be issued with the Visa, Mastercard, Discover, or American Express logos.

Do you accept money orders?

• No, we do not accept money orders. Please see above for the forms of payment we accept.

Can you provide me a discount code for my order?

• Our discounts are applied during promotions. Please follow us on our social media pages or sign up for our Newsletter for announcements on upcoming promotions.

I am trying to purchase a specific product and there is no “Add to Bag” option available or it says “Not For Sale,” what does this mean?

• Unfortunately, at this time we are currently out of stock of this specific item. Please check back at a later date. We should be restocking shortly.

Why is the consistency different from the product I just ordered to the one I already have?

• We use natural and organic ingredients with no harmful chemicals. Due to the nature of the ingredients, the consistency and scent may differ.

How do I make a return for a purchase I made online?

• Please follow our Returns Policy provided on the website: https://www.louisdamour.com/customer-service/returns/return-policy.html

What if I had an allergic reaction to your product?

• We recommend discontinue use immediately and contact your physician. They can provide you details on what ingredient you may have had a reaction to.

How do I check if a product has a certain ingredient?

• Currently we do not have a list of products that contain a certain ingredient. Please visit the product page and check the ingredients list for the product you are interested in.